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Frequently Asked Questions

Information on PRODUCTS

I work for a company and I am interested in buying to gift vouchers - What types of Gift vouchers Maison currently offer?

Currently, we have many different Gift vouchers:
• Voucher MAISON: VND 200.000, VND 500.000, VND 1.000.000
• Voucher Mango: VND 1.000.000, VND 2.000.000
• Voucher Accessorize: VND 100.000 , VND 500.000
• Voucher Charles and Keith: VND 500.000, VND 1.000.000
• Voucher Pedro: VND 500.000, VND 1.000.000
Please do not hesitate to contact our customer service for more information customercare@maisonjsc.com or hotline 1900252538. Our customer service representatives are available to help you during business hours: from 9am - 12pm and from 13h to 18h, all days of the week including Saturday and Sunday.

I received 2 gift vouchers, can I use them at the same time when purchasing at the store?

Yes, you can. You can use all cash vouchers you have at the same time.

Why is there a minimum spent for the gift voucher?

There is no minimum spent in our Gift vouchers. However, please understand that since Voucher cannot be exchanged for cash, if you do not spend its total value, the spare value of voucher will be lost.

How can I get Gift vouchers?

If you want to buy A MAISON Voucher, please enquire at our Oasis stores, Topshop Topman stores, and Warehouse stores or contact our Customer Service Department for buying in bulk.
If you want to buy Voucher MANGO, please contact MANGO stores.
If you want to buy Voucher Accessorize, please contact Accessorize stores.
If you want to buy Voucher Charles and Keith, please contact Charles and Keith stores.
If you want to buy Voucher Pedro, please contact Pedro stores.

Where can I use the voucher?

It depends on the voucher, if your voucher is:
• Voucher MAISON: you can use at all brands under MAISON group.
• Voucher MANGO: you can use at MANGO store only where you buy this voucher.
• Voucher Accessorize: you can use at all Accessorize stores under MAISON group.
• Voucher Charles and Keith: you can use at all Charles and Keith stores under MAISON group.
• Voucher Pedro: you can use at all Pedro stores under MAISON group.

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